NEWPRO Home Improvement Solutions, the leading home improvement company in New England, has exciting Sales Development Representative positions open in their Wilmington, MA call center to support company growth, customer demand, and expanding territories.
NEWPRO has been serving New England with home improvement solutions for over 75 years with coverage throughout MA, RI, NH, ME, and CT.
Our call center is the engine that drives our sales. It is one of the most critical roles in our organization and is widely recognized throughout the industry as the best of the best!
Enjoy our new centralized office and state-of-the-art technology as you set appointments with homeowners who are interested in a remodeling project for their homes! This position includes a base pay of $21 /hr for 1st shift and $22/hr for 2nd shift plus a commission bonus structure with a potential Earnings of $60,000 or more a year. The call center hours are Monday - Friday from 8:00 a.m. - 7:00 p.m. and Saturday - Sunday 9:00 a.m. - 1:00 p.m.
As one of the first lines of customer interaction, you will represent NEWPRO by talking to homeowners from inbound and outbound calls who would like to have an in-home sales representative visit them to provide a quote for their project. We strive to deliver an exceptional NEWPRO experience to every homeowner from initial contact through the life of their project and every employee through personal and professional growth opportunities. If you want to be a part of changing lives in a positive way…...we'd love to hear from you.
Responsibilities
- Speak with potential customers via inbound/outbound calls and set qualified appointments for in-home sales consultants.
- Engage with customers who have requested more information on NEWPRO's products & services, create urgency, and set appointments for in-home sales representatives.
- Engage with our CRM to track customer interactions and disposition.
- Deliver the customer an exceptional first impression.
Qualifications
- Ambitious, high-energy & outgoing
- Determined, consistent & persistent
- Passionate about exceeding expectations
- Coachable
- Reliable
- Able to perform well in a fast-paced cooperative environment!
- A good listener
- Detail-oriented
- Service-oriented and patient
- A good team player
WHAT'S IN IT FOR YOU:
- Extensive training and ongoing support to help you succeed and achieve goals.
- Use training platforms that will optimize your success.
- Lucrative earnings, one of the highest in the industry.
- Competitive bonus structure & rewards program.
- Fun, exciting environment.
- Satisfaction of helping others.
- Room for growth.
- Become a better version of yourself!
BENEFITS:
- Generous Paid Time Off policy
- Holiday Pay
- Health, Dental & Vision
- Company-paid life insurance and long-term disability
- 401K
- Supplemental Insurance
- Flex Savings & Health Reimbursement Accounts
- Company events and employee engagement initiatives